Terms of Use

1. Scope and Acceptance

These Terms of Use govern access to and use of the website of LDT Vietnam Joint Stock Industrial Company ("LDT Vietnam", "LDT" or "we"). By accessing or using website functions, you are deemed to have read, understood and agreed to comply with the terms below.

These Terms apply to all website access, product lookup, account use, quotation requests, technical-support requests, contact and use of other LDT website functions.

If you do not agree with any part of these Terms, you should stop using the relevant website functions.

LDT may update these Terms when website functions, operating procedures or relevant laws change.

2. Website Purpose and Scope

The LDT website provides information and tools to support customers in:

• Looking up industrial products.
• Searching for part numbers and technical specifications.
• Reviewing brand information.
• Looking up technical documents.
• Reviewing indicative prices and stock status.
• Submitting quotation requests.
• Submitting technical-support requests.
• Contacting LDT regarding products, services or related needs.

Website information supports lookup and transaction processes and does not automatically replace quotations, contracts, order confirmations or other official transaction documents issued by LDT.

3. Product, Price and Stock Information

LDT seeks to keep website product information, technical specifications, prices and stock status reasonably accurate and current based on the data available at each point in time.

Actual data may change because of goods received or dispatched, stock reservations, price adjustments, data updates or other operational changes.

Prices displayed on the website are indicative unless otherwise confirmed in an official quotation or written confirmation from LDT.

Website stock quantities reflect data recorded by the system at the latest update and may change before a transaction is confirmed.

If website information differs from an LDT quotation or official confirmation, the quotation or official confirmation takes priority.

4. Quotation Requests and Transaction Confirmation

Submitting a quotation request through the website does not mean that an order has been confirmed or a transaction has been formed.

A website request is preliminary information for LDT to receive, review and respond to.

A transaction has a basis for confirmation only after LDT and the customer agree on necessary matters such as:

• Product code.
• Quantity.
• Unit price.
• Taxes and related costs.
• Delivery time.
• Payment conditions.
• Delivery location.
• Other technical or commercial requirements.

A quotation issued by LDT may have its own validity period and conditions.

5. User Accounts

Some website functions may require you to sign in or create an account.

You are responsible for:

• Providing appropriate and accurate information.
• Protecting login information.
• Not sharing an account for unauthorised use by another person.
• Notifying LDT if you detect signs of unusual account use.

LDT may temporarily restrict or disable an account if it detects signs of abuse, unusual access, a breach of these Terms or conduct that may affect the security of the website or other users.

6. Content Ownership

Unless otherwise stated, content managed by LDT on the website may include:

• Article content.
• Product-category structure.
• Catalog data.
• Product descriptions.
• Images owned by LDT or used with permission.
• Technical documents.
• Interface design.
• LDT logos, trade names and brand identifiers.

Manufacturer and partner brand names, logos, images and documents belong to their respective owners.

You may use website information for lookup and for your lawful business activities.

Large-scale copying, exploitation, redistribution or use of content for another commercial purpose must comply with ownership rights and applicable law.

7. Prohibited Conduct

When using the website, you must not engage in conduct that may affect the system, data or other users, including but not limited to:

• Intentionally accessing an area, account or data without authorisation.
• Interfering with the website's normal operation.
• Distributing malicious code, harmful files or content capable of affecting the system.
• Scanning for vulnerabilities or attempting to exploit security weaknesses without permission.
• Sending a large volume of requests intended to overload the system.
• Collecting or copying data in bulk by automated means without LDT's permission.
• Impersonating another person or providing false information for fraudulent purposes.
• Using the website for unlawful purposes.

LDT may apply necessary technical measures to protect the system when signs of a breach or unusual access are detected.

8. Technical Information and Advice

Specifications, documents and technical content on the website support product lookup, reference and selection.

A product's suitability for actual use may depend on factors such as:

• Load.
• Speed.
• Temperature.
• Operating environment.
• Installation method.
• Lubrication conditions.
• Fit tolerances.
• Specific technical requirements of the machinery and equipment.

You should therefore confirm the necessary technical conditions before selecting or putting a product into operation.

Where necessary, you may send technical information, drawings, product codes or specific requirements for LDT to assist with lookup and comparison.

9. Third-Party Links

The website may contain links to websites, documents or services of manufacturers, partners or other third parties.

Those websites and services operate under their own policies and terms.

LDT does not control all content, availability or policies of external websites and is not responsible for changes made by third parties.

10. Website Availability and Limitations

LDT endeavours to keep the website operating reliably and to provide information with an appropriate degree of accuracy.

The website may nevertheless be temporarily interrupted because of maintenance, upgrades, technical incidents, system or connection errors, or causes outside LDT's reasonable control.

To the extent permitted by law, LDT does not warrant that the website will always operate continuously or without errors, or that all information will immediately reflect the latest state of internal data.

11. Contact and Feedback

If you find inaccurate information, encounter an error while using the website or need to confirm product information, please contact:

12. Changes to the Terms

LDT Vietnam may amend or supplement these Terms of Use when the website, products, services, operating procedures or relevant laws change.

The latest version will be published on this page and takes effect when published unless otherwise stated.